Terms of Use

Please read these terms and conditions carefully before using our website or services. By accessing our services, you agree to be bound by these terms.

Last Updated: December 2024

Agreement to Terms

Welcome to Kirkland Handyman Co. These Terms of Use ("Terms") govern your use of our website, services, and any related communications. By accessing our website or using our services, you agree to be bound by these Terms.

Kirkland Handyman Co. is a local handyman service company serving Kirkland, Bellevue, Redmond, and surrounding areas in Washington State. We provide professional home repair, maintenance, and improvement services.

If you do not agree to these Terms, please do not use our website or services. We reserve the right to modify these Terms at any time, and your continued use constitutes acceptance of any changes.

Services and Scope

Our Services Include:

  • • General home repairs and maintenance
  • • Appliance installation and setup
  • • Basic plumbing and electrical work
  • • Kitchen and bathroom updates
  • • Seasonal maintenance services
  • • Property maintenance packages
  • • Remodel support and prep work
  • • Emergency repair services

Service Limitations

Our services are designed for small to medium residential and commercial projects. We focus on repairs, maintenance, and installations that can be completed efficiently and safely by our experienced team.

We reserve the right to decline projects that are outside our scope of expertise, pose safety risks, or require specialized licensing beyond our qualifications.

Estimates, Pricing, and Payment

Free Estimates

We provide free estimates for potential projects. Estimates are based on our assessment at the time of inspection and are subject to change if project scope or conditions change.

Pricing and Payment Terms

All pricing is clearly communicated before work begins. Payment is due upon completion unless other arrangements have been made. We accept cash, checks, and major credit cards.

Additional Work

Any additional work beyond the original scope will be discussed and approved before proceeding. Additional charges will be clearly communicated and agreed upon.

Warranties and Liability

Our "Done Right Promise"

We guarantee our workmanship and will return to correct any issues with our work at no additional charge. This warranty covers defects in our workmanship but does not cover normal wear and tear, misuse, or damage from external factors.

Limitation of Liability

While we are fully licensed and insured, our liability is limited to the cost of the services provided. We are not responsible for consequential or indirect damages. Our insurance covers property damage and injuries that may occur during our work.

Warranty Period

Warranty periods vary depending on the type of work performed and will be specified in your service agreement. Most repairs and installations carry a minimum 30-day warranty on workmanship.

Customer Responsibilities

Property Access

Provide safe and reasonable access to work areas

Accurate Information

Provide complete and accurate project details

Property Condition

Disclose known hazards or unusual conditions

Payment

Ensure payment is available upon completion

Scheduling

Provide reasonable notice for cancellations

Cooperation

Work with our team to ensure project success

Website Use and Intellectual Property

Acceptable Use

You may use our website to learn about our services, request quotes, and communicate with us. You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of our website
  • Copy, distribute, or modify our website content without permission
  • Use our website to transmit harmful or malicious content

Intellectual Property

All content on our website, including text, images, logos, and design, is owned by Kirkland Handyman Co. or our licensors and is protected by copyright and other intellectual property laws. You may not use our content without written permission.

Cancellation Policy

We understand that schedules can change. Please provide as much notice as possible for cancellations:

  • 24+ hours notice: No charge
  • Less than 24 hours: Possible service fee
  • Same-day cancellation: Service fee may apply
  • No-show: Full service fee may be charged

We reserve the right to cancel or reschedule due to weather, safety concerns, or other unforeseen circumstances.

Dispute Resolution

We are committed to resolving any issues promptly and fairly:

  • Contact us directly first to resolve concerns
  • We will work in good faith to find solutions
  • Disputes are governed by Washington State law
  • Local courts have jurisdiction for legal matters

Our goal is customer satisfaction, and we will make every effort to resolve issues amicably.

Force Majeure

We are not liable for delays or inability to perform due to circumstances beyond our control:

  • Severe weather conditions
  • Natural disasters or emergencies
  • Government restrictions or regulations
  • Supply chain disruptions

We will communicate any delays and work to reschedule as soon as possible.

Governing Law

These Terms are governed by the laws of Washington State:

  • Washington State laws apply
  • King County courts have jurisdiction
  • We comply with local licensing requirements
  • Consumer protection laws are upheld

We are licensed and operate in accordance with all applicable local, state, and federal regulations.

Changes to Terms and Contact

We may update these Terms of Use from time to time. Your continued use of our services constitutes acceptance of any changes.

Terms Updates

We will post any changes to these Terms on our website. Material changes will be communicated through our normal customer communication channels. Please review these Terms periodically.

Questions About Terms

If you have questions about these Terms of Use:

Phone: (425) 658-6950

Email: [email protected]

Service Areas: Kirkland, Bellevue, Redmond, WA

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. These Terms constitute the entire agreement between you and Kirkland Handyman Co. regarding the use of our services.

Effective Date: December 2024 • Licensed, Bonded & Insured